Updated: Jul 1
The Triwood Community Association recognizes the severity of the threat posed by COVID-19 and is aware of the anxieties that may arise due to both health and wellness concerns and potential service interruptions. We can confirm that our business continuity plan includes a strategy for ensuring ongoing communication with our community, members and clients relating to any changes to our organization's services based on the hazard level of the virus outbreak.
As of Tuesday, June 22nd, the Triwood Community Center is re-opened to hall bookings and select events. Currently, the hall and arena remain closed to the general public. Meetings at the Association with our staff are available by appointment. Please call 403 282 2677.
Registration for our Triwood Summer Camps (now running from July 6 - August 14) has also been re-opened! Please visit our programs page for more details!
Updated Triwood Cancellation and Refund Policy
Updated June 22, 2020:
All deposits and full payments for catering, hall rental and other event-related costs prior to August 31st, as defined within Triwood rental contracts, will still be subject to a full refund if requested. Events scheduled for after August 31, 2020, are currently not subject to a deposit refund.
Note that all refunds requested by cheque may now take significantly longer than our standard processing times. Please plan for wait times as long as four weeks for payment via this method.
The policies and exemptions listed above will be re-assessed on a daily basis and are temporary measures only. The stated policies will be rescinded once the risk levels associated with the spread of the COVID-19 virus have been deemed by governing health officials to have been reduced to an acceptable level for social gatherings and events to take place safely once again.
Please work with us, and all of your community neighbors to ensure that you are following best personal health practices.
Other recommended personal health steps include:
Washing your hands often with soap and warm water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
Avoiding touching your eyes, nose, and mouth.
Avoiding close contact with people who are sick.
Staying a minimum of six (6) feet away from anyone sneezing or coughing.
Covering your cough or sneeze with a tissue and disposing of it appropriately.
Frequently cleaning and disinfecting touched objects and surfaces
For more information on the virus and what to do if you are exhibiting symptoms, please follow the below link to AHS' frequently asked questions document: